Chat with us, powered by LiveChat


How does the Tetenal use cookies and similar tracking?

a. What are cookies and tracking technologies?

Cookies are bits of data which are stored in your computer or mobile when you visit a website or app.

b. Why do we use cookies and other tracking?

To do a few different things:

  • to remember information about you, so you don't have to give it to us again. And again. And again
  • to keep you signed in, even on different devices
  • to help us understand how people are using our website, so we can make it better
  • to help us personalise the Tetenal website to you by remembering your preferences and settings

Some functionality on our Tetemal website simply wouldn't work without cookies. Our developers call these "strictly necessary cookies". These are always on/ enabled when you visit our website.

However we want to use others like statisical, performance and marketing cookies to make your experience more relevent too. We'll only use them if you've agreed. You can always change your mind on this page below.

Remember there are some other cookies out there from other companies. These "third-party cookies" might track how you use different websites, including ours. For example, you might get a social media company's cookie when you see the option to share something. You can turn them off, but not through us.

c. How long do cookies last?

Some cookies are erased when you close the browser on your website. Others stay longer, sometimes forever, and are saved onto your device so they're there when you come back to our website again. Please see the list of cookies below for more information.

d. How do I control my cookies and tracking?

When you first visit the Tetenal website, we show you a banner at the bottom of the website page, this tells you about our cookies and ask you to agree if we can use them. You can always change your mind by going to your settings.

Stopping all cookies might mean you can't access some of the services on our website, or that some of them might not work properly for you.

Another way to control some tracking is in the settings on your device. Please review your browser help file for instructions how to change the settings or device settings to enable/ disable cookies.